Support channels
Get help with profiles, listings, and discovery.
Phone
+254725345345Call Dereva for marketplace support and onboarding guidance.
Contact Dereva
Fast marketplace support
Contact
Talk to Dereva about drivers, employers, transport, or support.
Reach the team for onboarding help, marketplace access, verification questions, transport listings, and general marketplace support across Kenya.
Quick answers
Common support questions
Do I need to register before paying for a plan?
Yes. Drivers create the account first, complete the profile next, then activate professional exposure. Employers also create the account first before choosing access.
Can Dereva help me choose the right plan?
Yes. We can guide drivers, employers, and transport owners on the best next step for using the marketplace.
Do you support transport and lorry listings too?
Yes. Dereva also supports transport listings and transport-related marketplace activation.
What is the fastest support channel?
Use the Dereva contact form for platform support. The team can then guide you to the right account, profile, listing, or hiring workflow.
Message Dereva
Send a support request.
For verification approvals, transport partnerships, or client onboarding support, reach out and the team will point you to the fastest next step.